When will my order ship?
Orders placed before September 2, 2018, will ship on September 2, 2018. Orders placed after that date will ship promptly. Most items are made to order and ship within 1- 3 business days (allow up to 5 - 7 business days for orders of multiples). I primarily ship using USPS, and arrival times vary by location. You may pick a shipping method upon checkout. You will be emailed a tracking number once your purchase has shipped.
Do you accept returns?
Since most pieces are handmade to order, we do not accept returns. Refunds will not be given for shipping delays due to weather conditions, package refusal or incomplete/incorrect addresses. Please note that all Piñatas, Tassel Garlands, Confetti, and Kits are handmade thus slight variances may occur, and refunds will not be offered due to colors or usual Piñata fringe or Tassel Garland behavior. However, we will make exchanges for incorrect items. Claims must be made via email within 5 business days of receiving the order. Items must be returned unopened, unused, and in their original packaging.
Where do you ship to?
To the Continental USA, due to shipping costs.
Do you wholesale?
Yes! Please email for more information.
Can you make me a dinasaur/6' high heel shoe/ hello kitty/etc. Pinata?
I love how creative some of you get with your piñata requests! That being said, the cost for me to create a custom design and build the piñata generally means these piñatas will cost you upwards of $200. Shipping can be high for piñatas, so depending on where you're located, the shipping charges can add up. If the piñata shape you're looking for already exists at the party supplies stores, you can use these DIY tutorials to customize the piñata yourself. It might not be a Prospect Goods creation, but it might end up being just what you're looking for.
Do you do custom or installation work?
Yes! I'd love to help you make your party, wedding, home decor, or visual merchandising a little more fun. My abilities are not limited to what you see listed in our shop, and the possibilities are endless.
How did Prospect Goods start out?
The short story is, in 2013, I made my husband a mini piñata for his birthday. I liked making it so much I decided to make more... a lot more. The long story is here.